Privacy Policy Overview

Our obligations to your privacy and data

Introduction to Privacy Practices

This policy explains how we collect, store, and use your personal information on zarithexi.com, focusing on transparency and security.

We are committed to strict Australian privacy requirements and take extra steps to protect your data with both technical and policy-based measures.

What Data We Collect

We gather only what is needed to fulfill your service requests, improve site quality, and communicate with you.

Direct Personal Information

  • Full name and contact information provided by you
  • Preferences shared during consultations
  • Enquiry or request details you submit
  • Notes from consultations
  • Feedback or survey responses

Automatic Technical Data

  • Browser, device, and network information
  • IP address for security monitoring
  • Cookies and session usage data
  • Interaction logs and error reports
  • Site navigation and clickstream

How Your Data Is Used

Personal data helps us respond to your requests, improve our services, and keep your information secure.

  • Scheduling and communication
  • Providing relevant consultations
  • Improving website experience
  • Technical support and troubleshooting
  • Client follow-up and updates
  • Legal obligations and record keeping
  • Site security enhancement

Our Promise: Your personal data is kept confidential and is never sold or shared outside requirements for providing services or under legal obligation.

When Data Is Shared

Only as needed with service providers contracted to deliver functions (e.g., hosting, communication). Never for marketing purposes.

Third-Party Service Providers

We require all vendors to comply with privacy standards and use information strictly within service scope.

Legal Obligations

Data may be disclosed to regulators or by order of Australian law.

Anonymous Usage Statistics

Aggregated data helps us understand performance. No personal identifiers included.

Your Rights and Choices

You may access, correct, or request deletion of your data. To exercise rights, email our privacy contact below.

  • Access your collected information
  • Correct any inaccurate details
  • Ask for information removal
  • Export your records
  • Request processing limits
  • Withdraw prior consent at any time

Contact us with your request; we respond in line with legal timelines and verify your identity for protection.

How We Protect Your Data

All personal information is protected with industry-standard security protocols and internal safeguards.

Technical Safeguards

  • Encryption technologies
  • Access controls
  • System monitoring
  • Regular security reviews

Organisational Measures

  • Privacy-focused staff training
  • Access restrictions for sensitive data
  • Confidentiality policies
  • Incident response protocols

Our Data Retention Policy

We keep your personal information for only as long as necessary to fulfill the outlined purposes or as required by law.

  • Account and contact details
  • Consultations and outcomes
  • Enquiry and feedback records
  • Invoices for services
  • Opt-in communications only

Data is purged when no longer necessary or at your request under lawful guidelines.

International Data Transfers

Transfers outside Australia occur only with safeguards and lawful bases such as contractual clauses.

  • Lawful transfer basis applied
  • Vendor privacy certification
  • Data minimisation measures
  • Cross-border protocols enforced

Our Use of Cookies

Cookies enhance site security, function, and user preferences. Disable non-essential cookies via browser settings.

Cookie Types We Use

  • Site operation and login
  • Usage analytics
  • Preference storage
  • Enhanced user experience

Customise cookie options as desired for privacy and comfort.

Policy Updates and Changes

We revise this notice for regulatory and service updates. Major changes will be notified on site.

  • Homepage notice
  • Pop-up dialogue
  • Site announcement
  • Direct email for major changes

Continue to use our site only if you agree with the updated policy.

Contact Us About Privacy

Email our privacy team to ask questions or make a request about your data rights.

zarithexi

17 Gould Road, Herston, QLD 4006 Australia

Phone: +61798535024

Email: content@zarithexi.com

Policy last reviewed September 25, 2025.

Policy effective September 25, 2025.